Retail Operations Certificate II is perfect for anyone looking to develop a career in the retail industry. Learn about workplace communication, point of sale (POS) procedures, customer interaction, store management, equipment, health and safety, minimising theft, stock control/stocktaking procedures and coordinate merchandise presentation and displays.

The Retail Operations (Certificate II) distance education course is part of the Hospitality & Retail faculty and was last updated Tuesday, 06 Feb 2007.